Working Across Language & Culture

Our new online training course that equips your staff staff gain the necessary skills and knowledge to work effectively with people from different cultures.

A Large Proportion of Australians are Born Overseas

The 2016 Australian Census stated that 28% of Australians are born overseas with 27.3% of Australians now not speaking English at home.

Australia is made up of an increasingly diverse group of communities and it’s important to ensure that you and your workers can recognise the needs of our modern community.

Working Across Language and Culture (WLC) is an online training course that gives your staff the key skills and knowledge to work with people from different cultures. It is practical, engaging and uses engaging multimedia content to illustrate learning. It’s also responsive, enabling optimal user experience on smartphone, tablet and desktop computer, so users can complete their training on their preferred device.

This course has been designed to give practical strategies and knowledge to approach cross-cultural interactions, both with clients and internally. It helps your organisation set a clear agenda for creating a culturally responsive organisation that can navigate and excel in cultural diversity

The 2016 Australian Census stated that 28% of Australians are born overseas with 27.3% of Australians now not speaking English at home.

Australia is made up of an increasingly diverse group of communities and it’s important to ensure that you and your workers can recognise the needs of our modern community.

Working Across Language and Culture (WLC) is an online training course that gives your staff the key skills and knowledge to work with people from different cultures. It is practical, engaging and uses engaging multimedia content to illustrate learning. It’s also responsive, enabling optimal user experience on smartphone, tablet and desktop computer, so users can complete their training on their preferred device.

This course has been designed to give practical strategies and knowledge to approach cross-cultural interactions, both with clients and internally. It helps your organisation set a clear agenda for creating a culturally responsive organisation that can navigate and excel in cultural diversity

%

Australians Born Overseas

Reasons We Do Cultural Responsiveness Training

The purpose of this training is to increase participant’s cultural awareness, knowledge, and communication.

Cultural responsiveness training can benefit an organisation by helping to prevent miscommunication, increase the inclusion of different groups, promote better teamwork and grow your client base.

Features of the course:

Working Across Language and Culture has eight sections, featuring:

  • Interactive videos that simulate to cross cultural situations for participants
  • Engaging interactive activities
  • 1.5 hours of training content
  • Further reading and links
  • Knowledge and practical skills for cross-cultural situations
  • Frameworks for understanding culture at an organisational and individual level

Learn more about what you’ll know after course completion

Why Not Try Part of The Course For FREE?

This course is made up of eight modules of between six and eight minutes to complete.

Why not try Module 5: Working with interpreters below?

Please note: Other users who have full access to the entire course have improved learning outcomes, but we still think you will enjoy and be informed by this section.