Introduction to Cultural Competence

Unit 1: Key Knowledge

Unit 1 Overview

Perfect for all staff who need to understand the basics of cultural competence.

Unit 1 gives your staff a framework to understand Australian cultural diversity.
It sets a clear, positive agenda for how staff can create a culturally responsive
workplace. Staff learn how cultural competence can help them reduce structural
factors that create poorer outcomes for migrants and refugees in Australia.

In Unit 1, You’ll Learn Key Knowledge about:

  • Australian cultural diversity
  • Government policies relating to diversity
  • The different strategies needed for working with migrant and refugees
  • Language services like interpreting

Training more than 30 staff?

We offer corporate rates for medium to large organisations with more than 30 people to train.

Have your own LMS?
No problem. We can provide you with a SCORM file to import into your LMS

Course Pricing

For pricing on this course and special bundle pricing please visit:


Approximately 45 minutes.

Related Courses

The following courses perfectly compliment Working with Interpreters and would give staff a comprehensive understanding and practical skills when working with CALD communities.