Introduction to Cultural Competence

Unit 2: Practical Skills

Unit 2 Overview

The perfect add-on to Unit 1 for staff who work in depth with migrant and refugee clients.

Unit 2 lets your staff practice the skills they need to work effectively with
migrants and refugees. This unit has practical activities that show your staff how
to reduce unconscious bias, use plain language and check their clients

In Unit 2, You’ll Practice Skills To:

  • Speak and write in plain language
  • Check what clients understand from what they say
  • Identify biases and learn thinking patterns to minimise them
  • Identify their own cultural preferences and practice strategies for working with clients who are from other cultures

Training more than 50 staff?

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For larger purchases we offer access to our course SCORM files for uploading into your LMS.

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For smaller purchase we host the training on our LMS.

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Course Pricing

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Approximately 45 minutes.

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