What Exactly is Cultural Competence? Does my organisation really need it?
Many Australians are born overseas
The 2016 Australian Census tells us that 28% of Australians are born overseas with 27.3% of
Australians now not speaking English at home.
Australia is made up of an increasingly diverse group of communities and it’s important to ensure that you and your workers can recognise the needs of our modern community.
Working Across Language and Culture (WLC) is an online training course that gives your staff the key skills and knowledge to work with people from different cultures. It is practical, engaging and uses engaging multimedia content to illustrate learning. It’s also responsive, enabling optimal user experience on smartphone, tablet and desktop computer, so users can complete their training on their preferred device.
This course has been designed to give practical strategies and knowledge to approach cross-cultural interactions, both with clients and internally. It helps your organisation set a clear agenda for creating a culturally responsive organisation that can navigate and excel in cultural diversity
Australians Born Overseas
How Cultural Competence Helps?
Better Health Outcomes
why cultural competence training?
The purpose of this training is to increase participant’s cultural awareness, knowledge, and communication.
Cultural responsiveness training benefits an organisation by helping prevent miscommunication, increase the inclusion of different groups, promotes better teamwork and grows your client base.
Features of this Course
Working Across Language and Culture has eight sections, featuring:
- Interactive videos that simulate to cross cultural situations for participants
- Engaging interactive activities
- 1.5 hours of training content
- Further reading and links
- Knowledge and practical skills for cross-cultural situations
- Frameworks for understanding culture at an organisational and individual level
Why Not Try Part of The Course For FREE?
This course is made up of eight modules of between six and eight minutes to complete.
Why not try Module 5: Working with interpreters below?
Please note: Other users who have full access to the entire course have improved learning outcomes, but we still think you will enjoy and be informed by this section.
Frequently Asked Questions
What is Cultural competence training?
How Do I Know if this training is for my organisation?
Do You Only Work With Established Companies?
Do You Offer Ongoing Consulting Services?
Do You Invest In Startup Companies?
“thought it was a comprehensive online training tool, especially for anyone who interacts with our general community. I like that it clearly identifies the significance of attitude alongside skills and knowledge. I got a lot of useful information through undertaking the training and I like the fact sheets that where embedded in the program.”
“The online training provided was excellent in its quality and delivery. That is why all 6000 of our staff are completing it”
“We are happy to have over 1500 staff training to improve cultural competence with CEH,”